FAQ (Frequently Asked Questions)

How do I place an order?
Please drop us an email at naughty.shop@yahoo.com stating the following:

(1) Product Code
(2) Product Name
(3) Quantity
(4) Your Name
(5) Your contact number

We will make contact with you shortly.
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Where did the vibrators originated from?
Our vibrators originated from Japan and are manufactured in different parts of China.
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What are the available payment modes?
We currently only allow fund transfer via POSB/DBS.
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How do I make payment?
After you have placed an order, you would have received an email from us on how to make payment. Please proceed to make a fund transfer into our POSB Savings account (249-31800-0) via Internet Banking or ATM Funds Transfer.
 
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How soon will the product arrive?
Our products will be mailed out within 3 business days, upon confirmation and receipt of payment.
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How will I know the status of my purchase?
Upon receipt of payment, an acknowledgement email will be sent out to you. A confirmation email will be sent to you once our goods are mail out.
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I have received a faulty vibrator. What do I do with it?
Please notify us within 7 days upon receipt. We will arrange to do a one-to-one exchange with you.